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  • Customers like
    • Professional people 3
    • Good service 2
    • Staff 1
  • Customers don't like
    • High price 2
    • Quality of hearing aid 1
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I rewcetly got my hearing aid from Beltone and am very happy with it. Bob, who took care of me, was very professional and answered all my questions. In fact, he said that of I have any more questions to call him and he would help. I do not understand these reviews here. I checked ratings and there are three companies that are rated hiogher than others. Beltone in that company. The price was reasonable after having priced many others. I like the personal touch that I get with Beltone. I ordered a pair from Eargo on line and was very... Read more

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After about 10 months my hearing aids stop working one then the other, sent them back for repairs twice and they are still not working right. The other problem I have is the company only has one service guy for a hundred mile radius and you never can get service when you need it. one day they are in one place the next day they may be 100 miles away. I will never buy beltone hearing aids again. The worst thing about this my insurance only cover hearing aids every 4 years so I guess I won't be able to hear for the next 3 years Read more

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Beltone behind the ear 2000 dollar model has stopped working twice since I purchased it it has always been uncomfortable in my ear possibly due to the shape of the part that goes into the ear.The staff are very nice and I know they don't make the product I have not even finished paying for the aid and that is one thing that bothers me it is like making payments on a car that does not run.I have had it around a year Read more

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Got aids in June 2015. Not very good quality, for cost. Paid copay for bill. Insurance paid less than agreed amount. I was billed extra $1066 above what I had already paid. I paid $1066 more In Aug. 2015 to pay full bill. Argued with insurance and finally in Nov. 2015 they sent $1066 check to Beltone. Jan.15,2015, I get check from Beltone for $731. After repeated calls and stops at the shop, on Feb.23,2016 I'm told that it is for "services" that are added on, as per their insurance contract.$365 added to my paid in full bill. Beltone never... Read more

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Experience. Was terrible, forced device I. My ear and bled for a week, could not wear hearing aid, dropped on floor and tried to force the device back in ear, the tech became very irate do and threw his hands on desk, said that he could not please me, lost 300.00 because of this. This location for belt one needs to be reported. Helen Green. I have doctors report showing my ear that was treated . Read more

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I've had my aids for 1 1/2 yrs. at a cost of $5,000. A week ago the tube in the right aid failed and I was charged $150. for the replacement. I thought I was buying the top line in aids and now I'm thinking I should have looked elsewhere. I am thinking that the cost of this failure should have been absorbed by Beltone - if for any reason good public relations. I'm concerned about what is going to happen down the line . Read more

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I had much the same experience of many others after my initial deposit of $500. I made it explicitly clear I did not want to be involved in their Care/Synchrony Bank credit service due to my limited monthly income and stated if the aids were satisfactory I would pay the $3,000 balance at the end of six months. It was stated in the contract that if they were not satisfactory, no restocking fee would be charged and my $500 would be refunded. The first personable salesman disappeared after two visits and kept insisting I try something else... Read more

Was this review helpful? 2 1

I had my hearing aids cleaned then in a day I couldn't hear with it. The gentleman told me it got week and it would cost me x amount of money to repair and if I waited any longer it would cost more. Please advise on what to do. live on a fixed income and can't keep paying all these high bills. I would rather go to a different co. and get a cheaper one, I payed over 4000.00 dollars for the two I have now my mother had the same co. that is why I chose Bell Tone I did not think i would be so disapointed. Sincerely Mrs. Rose Daves Read more

Was this review helpful? 2 3

I've read, but don't believe 90% of the comments on here, I've worn Hearing aids since 1974, I've worn Starkeys, Nu-Ears, Audinas, Kirkland,Electones, Phonaks, and BELTONE. While they all helped me, and many good (and a few Bad) techs or Audiologists....Beltones always lasted longer, and the dealers gave better service, than any of the other brands...even when I went to another office, from the one I bought at, I was always treated with respect, and NEVER charged for maintenance service or re-programing. My family doctor sends his patients to... Read more

Was this review helpful? 3 3

I've read different thoughts (not good) on Beltone. Granted I don't have much experience with HA's but the service I've had since 2012 has been outstanding. On my last visit to the office I voiced some concern about difficulty hearing and we discussed custom ear molds. I was told I get them free and to try them. So far they are working out excellent. As of a week ago I started having problems with my HA's losing all volume. I went to the office today to have them assessed. The tech looked at my contract and told me that my 3 year warranty... Read more

Was this review helpful? 1 3
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