Beltone - Added unknown charges on paid in full bill and took insurance refund $$
Got aids in June 2015. Not very good quality, for cost.
Paid copay for bill. Insurance paid less than agreed amount. I was billed extra $1066 above what I had already paid. I paid $1066 more In Aug.
2015 to pay full bill. Argued with insurance and finally in Nov. 2015 they sent $1066 check to Beltone. Jan.15,2015, I get check from Beltone for $731.
After repeated calls and stops at the shop, on Feb.23,2016 I'm told that it is for "services" that are added on, as per their insurance contract.$365 added to my paid in full bill.
Beltone never billed me once in a 6 month time frame for this $365. Beware of this business.
Reason of review: Problems with payment.
Beltone Pros: Professional people, Brett.
Beltone Cons: Deceptive business practice.
Location: Springfield, Ohio
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
Beltone issue resolved. After discussions Beltone offered $365 refund or to extend warranty, which was acceptable. Hearing aids tuned up and working better than before.
Did you read the contract to verify what they claimed? If not, then please do so.
Request a copy from them if you don't have it.
Also, you can complain to your state's medical board about them. Find the proper agency at your state's main website.